We take great pride in being good at support. We have a support system that is online 24/7 allowing customers to issue support requests anytime. If you have any issues with our services you can rest assured that the issues will be addressed very quickly.

We do no boast about "24 hour, 7 days week, 365 days a year support". We offer real support times which we stand by. Submit a critical support ticket and we get a text message to our mobile phones alerting us to your support/sales/billing ticket.

We have an IRC channel #RTMGaming that provides unofficial sales/support.

When carrying out any maintenance. We aim to give as much notice as possible. On our forum we post messages regarding maintenance times which is updated regularly